Modern corporate communication with AudioCodes
Teams Voice, intelligent end devices and VoiceAI - secure, scalable and professionally implemented for small and medium-sized companies.
AudioCodes is one of the leading providers of voice, UC and Voice AI solutions. As a certified Gold Partner, we have direct manufacturer access, technical expertise and tried-and-tested implementation models - especially for SMEs.
Together with AudioCodes, we implement powerful communication solutions for Microsoft Teams, cloud telephony and AI-supported voice services. As an AudioCodes Gold Partner , we support you from architecture to implementation and ongoing operation.
Teams Voice is not a project. It is an operation.
AudioCodes Live Services creates a structured operating model for your Microsoft Teams telephony. Proactive. Transparent. SLA-capable.
Why 3plecon?
Direct line to the manufacturer
Proven best practices for SMEs
Consulting, project & operation from a single source
From fragmented telephony to clear communication
Today in many SMEs
❌ Multiple telephone systems
❌ No integration with Microsoft Teams
❌ High manual maintenance effort
❌ No automation of calls
❌ IT reacts - instead of designing
With AudioCodes & 3plecon
✅ Central Teams telephony
✅ Standardized user interface
✅ Automated processes with VoiceAI
✅ Scalable for growth
✅ IT becomes an enabler
ACM Devices
Intelligent, Microsoft-certified end devices for every work situation.
Managed Services
We operate your AudioCodes environment - you concentrate on your core business.
Voice AI that thinks - not just forwards.
Automate calls, appointment requests and standard processes with AudioCodes Voice AI - directly integrated into your existing communication landscape.
Teams Voice - your telephony directly integrated into Microsoft Teams
Just imagine: All your telephony runs via Teams, whether in the office, home office or on the road. With AudioCodes Teams Voice, this dream becomes reality.
That means for your company:
High-quality voice quality
Reliable at all times
Scalability
Ideal for growing teams or changing requirements
Central administration
of all devices and phone numbers
Integration into existing IT structures
No expensive new installations
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ACM Devices - Smart end devices for every communication situation
Our AudioCodes ACM devices are much more than just "telephones". They are intelligent work tools that enable efficient collaboration:
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Desktop phones that harmonize perfectly with Teams Voice
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Headsets and conference systems that guarantee clear communication
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Flexible application options for the office, home office or hybrid meetings
Practical example: With ACM Devices, our customers were able to transform meeting rooms into fully-fledged conference centers. Thanks to the clear voice quality, employees working from home felt like they were sitting right in the office.
VoiceAI - Intelligent voice services for automated processes
Automation saves time, costs and increases customer satisfaction. With VoiceAI solutions from AudioCodes, companies can:
Automate routine requests
Relieve support teams
Process customer calls more efficiently
Personalize voice interactions
Practical example: VoiceAI enabled a medium-sized company to reduce the burden on its telephone customer support by 40% without compromising service quality.
Managed Services - all-round carefree package for your AudioCodes infrastructure
Not every IT department has the capacity for telephone systems, end devices and automation solutions. This is where our AudioCodesManaged Services come into play
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Installation and setup of AudioCodes solutions
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Monitoring and regular updates
- Technical support around the clock
Practical example: With ACM Devices, our customers were able to transform meeting rooms into fully-fledged conference centers. Thanks to the clear voice quality, employees working from home felt as if they were sitting right in the office.
Ready for modern corporate communication?
Let us check together which AudioCodes solution best suits your company.
Is AudioCodes Teams Voice suitable for SMEs?
Yes, AudioCodes Teams Voice is particularly suitable for small and medium-sized companies, as the solution is scalable and supports both cloud and hybrid scenarios.
What does an AudioCodes Gold Partner do?
An AudioCodes Gold Partner has certified expertise, direct manufacturer access and extensive experience in the planning, implementation and operation of AudioCodes solutions.
How long does the introduction of Teams Voice take?
Depending on the initial situation, the introduction usually takes between a few days and several weeks. Existing telephone numbers can be transferred.