---
title: AudioCodes Voice AI
description: "Voice AI for companies: Automate your telephone communication with AudioCodes. Request a potential analysis & consultation now."
image: https://www.3plecon.de/hubfs/ChatGPT%20Image%2020.%20Jan.%202026%2c%2011_55_50.png
---

[![3plecon](https://www.3plecon.de/hs-fs/hubfs/3plecon_logo_lrg_rgb.png?width=250&height=130&name=3plecon_logo_lrg_rgb.png "3plecon")](https://www.3plecon.de/?hsLang=en)

[![AudioCodes](https://www.3plecon.de/hs-fs/hubfs/Logos/Partner/AudioCodes.png?width=384&height=80&name=AudioCodes.png "AudioCodes")](https://www.3plecon.de/de/audiocodes-partner?hsLang=en)

# Voice AI that thinks - not just relays.

Automate calls, appointment requests and standard processes with AudioCodes Voice AI - directly integrated into your existing communication landscape.

Make an appointment

Request a potential analysis now

Download whitepaper

#### DSGVO-compliant enterprise technology

#### Seamless integration with Microsoft Teams

#### Scalable for SMEs & medium-sized businesses

#### Not a classic IVR, but intelligent speech processing

## When the telephone determines everyday working life

In many companies, telephone communication ties up more resources than necessary. Standard inquiries, forwarding and appointments interrupt IT, service and specialist departments - every day.

- High call load due to recurring questions
- No clear responsibility on the phone
- Frustration among callers due to waiting loops
- Loss of productivity among employees

![Stress in everyday office life](https://www.3plecon.de/hubfs/Stress%20im%20B%C3%BCroalltag.png "Stress in everyday office life")

![Conversation with the holographic assistant](https://www.3plecon.de/hubfs/Gespr%C3%A4ch%20mit%20der%20holografischen%20Assistentin.png "Conversation with the holographic assistant")

## The solution: Voice AI that guides calls intelligently

AudioCodes Voice AI answers calls, recognizes requests, asks questions and forwards calls in a targeted manner - including context.  
Without media discontinuity. Without rigid menu navigation. Without frustration.

**In a nutshell:**  
Voice AI does not replace people - it relieves them.

#### Acceptance & Prequalification of calls

#### Appointments

#### Context-based forwarding

#### Integration in Teams & CRM

#### 24/7 availability

# Business Benefits

-25 % to -45 %

Manual calls

+100 %

Accessibility

-30 % to -50 %

IT interruptions

### IT Service Desk

Password resets, ticket status, forwarding with context - automated and reliable.

### HR & Personnel Department

Applicant status, appointments, queries - without constant interruptions.

### Customer Service

Order status, delivery information, simple requests - available around the clock.

### Reception & Head Office

Intelligent call acceptance instead of a classic switchboard.

# Where can Voice AI relieve your company?

In a short potential analysis, we will show you concrete application possibilities, costs and benefits - individually for your organization.

Request a potential analysis now