Voice AI that thinks - not just relays.

Automate calls, appointment requests and standard processes with AudioCodes Voice AI - directly integrated into your existing communication landscape.

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DSGVO-compliant
enterprise technology

Seamless integration
with Microsoft Teams

Scalable for
SMEs & medium-sized businesses

Not a classic IVR,
but intelligent speech processing

When the telephone determines everyday working life

In many companies, telephone communication ties up more resources than necessary. Standard inquiries, forwarding and appointments interrupt IT, service and specialist departments - every day.

  • High call load due to recurring questions
  • No clear responsibility on the phone
  • Frustration among callers due to waiting loops
  • Loss of productivity among employees
Stress in everyday office life
Conversation with the holographic assistant

The solution: Voice AI that guides calls intelligently

AudioCodes Voice AI answers calls, recognizes requests, asks questions and forwards calls in a targeted manner - including context.
Without media discontinuity. Without rigid menu navigation. Without frustration.

In a nutshell:
Voice AI does not replace people - it relieves them.

Acceptance &
Prequalification
of calls

Appointments

Context-based forwarding

Integration in Teams & CRM

24/7 availability

Business Benefits

-25 % to -45 %
Manual calls
+100 %
Accessibility
-30 % to -50 %
IT interruptions

IT Service Desk

Password resets, ticket status, forwarding with context - automated and reliable.

HR & Personnel Department

Applicant status, appointments, queries - without constant interruptions.

Customer Service

Order status, delivery information, simple requests - available around the clock.

Reception & Head Office

Intelligent call acceptance instead of a classic switchboard.

Where can Voice AI relieve your company?

In a short potential analysis, we will show you concrete application possibilities, costs and benefits - individually for your organization.

Request a potential analysis now