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Modern collaboration & telephony - in one platform

With Zoom Workplace, you can combine meetings, chat and telephony in a consistent user experience - scalable for teams, locations and hybrid working models.

Zoom is one of the world's leading platforms for video communication, cloud telephony and digital collaboration. With solutions such as Zoom Workplace, Zoom Phone and Zoom Contact Center, Zoom supports companies in implementing modern working models in a reliable, secure and scalable way.

As a partner, we support companies in the introduction and operation of Zoom solutions - from the technical architecture, governance and telephony concepts to rollout, adoption and ongoing operation. Our focus is on integrating Zoom in such a way that it works in everyday life, fulfills compliance requirements and creates sustainable added value.

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Set up hybrid work & telephony from scratch - without a proliferation of tools

Why Zoom?

In many companies, frictional losses are caused by tool silos: meetings here, chat there, telephony separately - including changing admin interfaces, a lack of governance and media disruptions.

Zoom Workplace bundles central collaboration functions in one platform and reduces context switches in everyday working life.

Zoom Workplace + Telephony + Customer Experience

Zoom Workplace as a core platform - supplemented by:

  • Zoom Meetings: video conferencing & collaboration
  • Zoom Team Chat: persistent chat as a workspace (part of the Workplace plans)
  • Zoom Phone: Cloud telephony/VoIP for locations & remote teams
  • Zoom Contact Center: Omnichannel customer experience (if relevant)
  • Zoom AI Companion: AI assistance in various Zoom products (available per plan/region)
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Your advantages at a glance

Less tool complexity

Meetings, chat, telephony - consistently orchestrated instead of fragmented.

IT and operational capability

Standardized rollouts, clear governance, central administration.

Scalable for hybrid work

Works for individual teams to multi-site organizations.

Productivity through AI support

AI Companion assists with tasks such as summaries & more.
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Clean implementation of responsibility & operation

HSEQ is a management and organizational task. Quentic supports those responsible in systematically fulfilling obligations, identifying risks at an early stage and effectively managing measures.

The platform creates transparency across locations, processes and responsibilities - and provides a reliable basis for internal decisions and external audits.

The result:
Greater safety, better quality, lower risks and measurable sustainability.

Introduction, operation and further development from a single source

Readiness check

Design & Rollout

Telephony concept

Adoption, enablement & managed operation

Making Zoom measurably effective in your organization